Privacy & Cookies
15 September 2026
1. Who I am
NSANTAMARIART is the trading name of Karen Nicole Santamaria Granizo, a professional artist based in London, UK. If you contact me through this website or commission a portrait, I am responsible for how your personal information is handled.
Email: nsantamariart@gmail.com
2. What information I collect
When you submit a commission enquiry, I may collect:
- Name
- Email address
- Phone number, if provided
- Country
- Pet's name and type
- Collection and artwork preferences
- Occasion or deadline, if provided
- Reference photographs
- Additional information you choose to provide
If you commission a portrait, I may also collect information needed to manage your order, payment and delivery.
3. How I use your information
- Review and respond to your enquiry.
- Discuss your portrait and recommend the appropriate commission.
- Create and manage your artwork.
- Contact you throughout the creative process.
- Process payments and arrange delivery.
- Keep necessary business and financial records.
- Respond to questions and provide customer support.
- Improve my website where you have consented to analytics cookies.
I do not sell your personal information.
4. Who I share your information with
I use a small number of trusted services to operate my business:
Resend – temporarily processes your enquiry to send it to my business email.
Google / Gmail – receives and stores my business emails and customer communications.
Stripe – processes commission payments. I do not receive or store your full card details.
Google Analytics – helps me understand how visitors use my website. Analytics only loads if you choose to accept analytics cookies.
These services may process information outside the UK. Where required, appropriate safeguards are used.
5. Reference photographs
Reference photographs submitted through the enquiry form are processed only to facilitate your enquiry and fulfill your commissioned artwork. I will not keep your information indefinitely once it is no longer required for legitimate business purposes.
6. Use of completed artwork
With your separate permission, I may share photographs of completed artwork on my website, portfolio and social media. I will always ask for your consent before using your commission for promotional purposes.
Cookies & Tracking
What are cookies?
Cookies and similar technologies are small pieces of information stored on your device when you visit a website. They help websites function and help understand how visitors use them.
How this website uses cookies
Essential technologies
These are used to provide basic website functionality and to remember your cookie preferences. They do not require analytics consent.
Google Analytics
This website uses Google Analytics 4 (GA4) to understand how visitors use the website and improve its content and performance. It uses the following cookies:
- _ga — used to distinguish users.
- _ga_1CZMD6VKH9 — used to maintain session state.
These are optional analytics cookies and do not load unless you actively choose to accept them.
Managing your preferences
You can change or withdraw your analytics consent at any time using the button below or the link in the footer.
7. Your rights and contact
Depending on the circumstances, you may have rights to access, correct, delete or restrict the use of your personal information. If you have any questions, contact:
If you are unhappy with how I have handled your information, you can also complain to the Information Commissioner's Office (ICO).